HOW IT WORKS

NO CONFUSION. NO STRESS. JUST A SMOOTH, SUPPORTIVE PROCESS

We get it - hiring a designer, especially for your first website, can feel daunting. What do you need to do? What happens next? What if you don’t know a thing about design or tech?

Don’t worry - we’ve made it simple. Our process is clear, collaborative, and easy to follow. We’ll guide you through every step and keep you in the loop the whole way - no surprises, no guesswork.

Here’s how it works:

1. KICKING THINGS OFF

Once we receive your enquiry, we’ll start by sending over a short questionnaire to gather the essentials - your business goals, brand vibe, and any ideas you already have. Next, you’ll get a handy content guide to help you pull together what we need: text, images, logos, service details, and more. (And don’t worry, we’re here if you need a hand with any of it.)

Questions along the way? No problem - we can hop on a call anytime to talk it through.

You’ll get:

  • A detailed questionnaire to complete at your own pace

  • Support with creating or refining your content (if needed)

  •  A call if you’d like to go over anything together (or just want to say hello!)

Multiple overlapping digital screenshots of web design and editing tools on a Mac desktop, with a mountain landscape background. Includes a yoga photo, website layout with purple theme, and editing interface.

2. BRINGING YOUR SITE TO LIFE

Now that we have everything we need, we’ll dive into building your website on Squarespace. Expect a clean, professional design that represents your brand, makes it easy for clients to get in touch, and feels amazing to share. We’ll send over a preview link for you to review and provide feedback, so we can make sure it’s exactly what you want.

You’ll get:

  •  3 homepage concepts to choose from (to lock in colours, font, and layout direction)

  • 1 - 3 rounds of revisions (depending on your package)

  • Expert advice on layout, visuals, and wording along the way

3. GOING LIVE

Once everything looks perfect, we’ll handle the final touches and launch your site. We’ll connect your domain, set up email if needed, and check that everything runs smoothly. Plus, we’ll show you how to easily update your site yourself - no subscriptions, hidden fees, or lock-ins.

You’ll get:

  • Full setup and launch support

  • A simple guide on how to update your site

  • Peace of mind knowing your site is live, polished, and ready to impress

JUST LIKE THAT, IT’S DONE

You don’t need to be a tech whiz to work with us. From design to launch, we handle it all, so you can focus on what you do best. Never done this before? No worries — we’re here to make it easy and support you every step of the way.

Let’s make it happen.

FAQs

Your Questions, Answered

  • Most sites go live within a few weeks, depending on the scope and package you choose. From day one, you’ll get a clear timeline and regular updates, so you always know what’s happening next.

  • Absolutely! We’ll show you exactly how to make updates whenever you need - with no hidden fees or subscriptions. Keeping your site fresh and up-to-date is easy.

  • While we don’t do ongoing maintenance plans, we’re always here for one-off tweaks or updates. Just reach out when you need something - we’re happy to help.

  • Yes! Every site we build is fully mobile-responsive, so it looks and works beautifully on phones, tablets, and desktops.

  • You’re involved at every key step. Once we have your details, we’ll share homepage concepts for you to pick from, then work with you to fine-tune the layout, colours, fonts, and content until it’s just right.

  • We primarily use Squarespace - a secure, flexible, and easy-to-use platform that’s ideal for small businesses and professionals. It’s simple to update and customise, even after we hand it over to you.

  • No stress - we can help you craft content that captures your brand’s message and speaks directly to your ideal clients.